Eléne The Label cares about our customers and we want to help you in any way possible.

If you can’t find the answer you are looking for, feel free to email us at [email protected]. We are always happy to help.

All orders are processed and dispatched from our warehouse within 24 to 48 hours. During sale and promotional periods, order processing
times may be subject to delay due to a higher than normal volume of orders. Please allow an additional 3-4 business days for your order to
be processed for shipment from the warehouse.

Once orders are dispatched from our warehouse we are no longer able to change the shipping address.

As soon as your order has been shipped, you will receive an email with a tracking number for you to track your package.

Portugal and Spain: (1-2 business days)

International: (3-5 business days)